Handling
Credit Reporting Disputes
What the 2010 Regulations Require
A NorthLegal Webinar
(Presented November 19, 2009) (Appx.
95 min)
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Do
you understand what your financial institution is obligated to
do when a consumer disputes an item on a credit report?
The rules are changing. New federal regulations —
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Modify the procedures to be followed when the consumer files
a dispute with a consumer reporting agency. |
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Establish new procedures to be followed when the consumer
files a dispute directly with a creditor. |
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Require financial institutions to adopt procedures meeting
certain standards to prevent reporting errors from occurring
in the first place. |
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| During
this 95-minute program, attorney Eric North
talks with participants about — |
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What
your responsibilities are when a consumer files a dispute
with a consumer reporting agency. |
| • |
How
your responsibilities are different when a consumer files a
dispute directly with your institution. |
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"Eric
makes what would ordinarly be dry material interesting, with
his stories and animated delivery style."
"Eric
always does a fabulous job of boiling down a very complex
subject into understandable bits." |
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What
steps you should take when a consumer repeats a complaint that
has already been investigated at least once. |
| • |
What your rights and obligations are if
the consumer does not provide enough information to allow you to
reasonably investigate the complaint. |
| • |
What
types of disputes are covered and what types are not covered by
the Fair Credit Reporting Act dispute resolution rules and the
corresponding regulations. |
| • |
Special rules relating to complaints made
through or with the assistance of "credit repair organizations." |
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Circumstances when no investigation is
required at all. |
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The new policies and procedures you must
develop and adopt to ensure the "accuracy" and "integrity" of the
information you report. |
and
much more!
Like
other NorthLegal Webinars, this program gives your credit union the
opportunity to train several staff members for
a single low price, right in the convenience of your office!
NOTE: This
program is intended for employees of credit unions. If you are not
a credit union employee, please contact NorthLegal Training and Publications
to obtain approval before registering.
Cost/Registration
The registration fee for this program is $125.00 per
telephone/Internet connection if paid by credit card (online or by telephone), $135.00 if
paid by check.
(Checks must be received by NorthLegal prior to the
beginning of the program. Sorry, but we cannot invoice for this event.) For that
single price, you may have as many participants as you wish listen (over a single
telephone line and Internet connection)
in a conference room or office! To register, click here or
telephone NorthLegal Training and Publications at 623.537.7150.
Regions
Affected
This
program is not state-specific, and will be important to credit unions
from around the country.
Co-Hosts
This
program is jointly hosted by NorthLegal Training and Publications,
by the credit union leagues and assocations representing the following
states:
Arizona
California
Colorado
Delaware
Hawaii
Kansas
Kentucky
Louisiana
Massachusetts
Minnesota
Mississippi
Montana
New Hampshire |
Nevada
North Dakota
Oregon
Rhode Island
South Dakota
Tennessee
Utah
Vermont
Washington
West Virginia
Wisconsin
Wyoming |
and by the following local and regional associations:
The California
Credit Union Collectors Council
The NorthWest Credit Union Collectors Association
(Participants
do not have to be members of any of those leagues or associations in
order to attend.)
5115 N. Dysart Road, No. 202-500
Litchfield Park, Arizona 85340
Telephone: 623.537.7150
Facsimile: 623.537.7921
Email: northlegal@culaw.com
|
NorthLegal Webinars
NorthLegal Bankruptcy Conference for CUs
Speaker: Eric North
 Eric
North, the primary speaker at the programs listed on this site, has represented
the interests of credit unions as an attorney with respect to litigation,
compliance, governance, bankruptcy and collections matters since 1984.
Eric has appeared in state and federal
courts throughout the State of California, and has argued before the Ninth
Circuit Court of Appeal.
Eric is also a nationally recognized speaker on legal subjects affecting
credit unions and other financial institutions, and has presented hundreds
of programs on behalf of national, state and local leagues
and associations from around the country.
Watching your training
budget? NorthLegal
Webinars allow you to train multiple employees for one low fee.
Webinar scheduling conflict? No
problem. Just register, skip the program, and contact NorthLegal
to arrange a replay of the presentation at a time that is more
convenient for you. You get all the benefits of a live program,
plus the ability to "pause" the program to take notes
or to discuss the materials being presented. |
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