Handing Credit Reporting Disputes
Under the Fair Credit Reporting Act
A NorthLegal Webinar Presented Tuesday, July 10, 2014

Cost/Registration | How to Attend a Webinar

Do you know what steps your financial institution is required to take when a consumer disputes the way you reported the consumer's debt to Experian, Equifax, or another consumer reporting agency?

Can you recognize which consumer disputes require your investigation and response and which do not?

Credit reporting problems — including compliance with the Fair Credit Reporting Act's rules regarding resolution of disputes — continue to be "hot" issues for the Consumer Financial Protection Bureau and for consumer groups, and those who file consumer reports can expect to see increased scrutiny of their procedures through examinations, enforcement actions and litigation in the coming months.

To help your financial institution ensure its compliance, during this webinar attorney Eric North talks with consumer lending institutions and others who furnish information to consumer reporting agencies about your obligations (and rights) when someone disagrees with information on a consumer report. Participants will learn—

• What are the two basic standards with which creditors must comply when reporting information to a consumer reporting agency?
• What are the differences between the duties of a creditor when a consumer has disputed a report through a consumer reporting agency as compared to when the consumer has disputed a report directly with the creditor?
• How is the liability of a creditor different when a report has been disputed through a consumer reporting agency vs. directly with the creditor?
• What documents must a consumer reporting agency provide to you if a dispute is made through the agency, and what documents must you review on your own if the dispute is made directly?
• What must a consumer's "notice of dispute" include in order to trigger a creditor's duty to investigate?
• How should you handle a dispute that comes directly from a consumer who has previously told you to communicate only with his or her attorney?
• How do the FCRA's dispute resultion rules affect individual state dispute resolution rules?
  

NOTE: This program is intended for employees of consumer lending institutions. Please contact NorthLegal Training and Publications to obtain approval before registering if you are not an employee of a consumer lending institution.

Cost/Registration
The fee to attend this archived program is $160.00 if paid by credit card or $170.00 if paid by check. For that fee, you or someone from your financial institution may view this program as often as you like for a period of 180 days. (NOTE: If your financial institution registered for the live program, you already have free access to the archvied version for 180 days! Contact NorthLegal for information.)

How to Attend a Prerecorded Webinar
To attend this NorthLegal Webinar, please do the following: