New TCPA Rules Regarding Calling Cell Phones

How the FCC's July 2015 TCPA Interpretations
Will Affect Consumer Financial Institutions
A NorthLegal Webinar Presented July 28, 2015
Duration: Approximately 1:30 hr:min

Cost/Registration | How to Attend a Prerecorded Webinar

In February 2015, NorthLegal presented a comprehensive webinar regarding the Telephone Consumer Protection Act ("TCPA")—a law exploding on popularity among consumer lawyers. (There were 14 TCPA cases filed in 2008. There were 1,908 filed just in the first nine months of 2014!)

On July 10, 2015, the Federal Communications Commission issued more than 80 pages of new interpretations of the TCPA!

Some of those new interpertations will be welcome to consumer financial institutions, but others will significantly increase your potential liability. (Many financial institutions who recently developed policies and procedures designed to comply with the law and protect them from liability may now have to revise those policies and procedures!)

During this webinar, attorney Eric North talks with participants about the new FCC interpretations, how they affect financial institutions, and what options you have to deal with them. (Although a certain amount of background information will be included, the program will focus on the new interpretations.) Topics include—

• What constitutes an "automatic telephone dialing system?" You may be surprised to learn that many types of modern telephone equipment qualify—and the TCPA applies—even if you are not using the equipment to automatically dial numbers at all!
• What constitutes "express consent" to receive calls?
• Is new consent required if a consumer ports his or her wired telephone number to a wireless device?
• How may a consumer "revoke" consent? May a financial institution put limits on how revocation may occur?
• Whose consent is needed? What about cell phone numbers assigned to family plans or to businesses?
• What liability does a financial institution have if it calls a cell phone number that has been reassigned? What (very limited) safe harbor did the FCC give?
• What liability does a financial institution have if it calls a cell phone number that was entered into the database in error?
• What are the conditions for the new exemption the FCC created for certain pro-consumer, time-sensitive communications relating to financial matters?
  

These new interpretations present both opportunity and risk. You can be sure consumers' lawyers are studying them carefully. Sign up for this program to learn how they affect your financial institution!

(For more information, call NorthLegal Training and Publications at 623.537.7150.)

Note: This program addresses TCPA issues that relate to all types of calls placed to cell phones and certain other numbers. Although the information presented applies equally to calls about marketing, other TCPA rules that relate only to marketing calls will not be discussed.)

NOTE: This program is intended for employees of consumer lending institutions. Please contact NorthLegal Training and Publications to obtain approval before registering if you are not an employee of a consumer lending institution.

Cost/Registration
Until the program begins, the fee to attend is $145.00 if paid by credit card or $155.00 if paid by check. For that fee, you or someone from your financial institution may view the live program AND the archived program as often as you like for a period of 180 days.

After the live program has ended, the fee to register for and watch the archived program will be $160.00

How to Attend a Webinar
To attend this NorthLegal Webinar, please do the following:

• Register.  To register online using a credit card, visit the link shown in the grey box near the top of this page. To register by mail, call NorthLegal at 623.537.7150.
• Check your email. Within moments after you complete the registration process you should receive two emails.  One will be a receipt for the transaction and the other will contain a link and detailed instructions explaining how to use that link to attend the program. 
• Watch for an email the day before the program or the morning of the program telling you that the handout materials are ready to be downloaded.  (A link will also appear on this site's home page when the materials are ready.)